- About Us
- Why Window World
N. WILKESBORO, N.C. (August 25, 2022) — Window World®, America’s largest replacement window and exterior remodeling company, is once again ranked #1 in the Retail segment of the J.D. Power 2022 U.S. Windows and Patio Doors Satisfaction Study. The national franchise has now won the J.D. Power recognition six times*.
Window World, which is headquartered in Wilkesboro, North Carolina, has more than 200 locally owned franchises nationwide. The company received this honor in part by ranking highest among competitors in the factors of price, ordering and delivery, and sales staff and service.
The J.D. Power 2022 U.S. Windows and Patio Doors Satisfaction Study, now in its 16th year, reviewed satisfaction among nearly 2,833 customers who purchased windows or patio doors within the previous 12 months. Window World received 885 points out of a possible 1,000, which is 41 points higher than the retailer average.
“We work hard every day to provide outstanding products with exceptional customer satisfaction,” says Window World Chairman and CEO Tammy Whitworth. “Receiving the J.D. Power Award is an honor we are excited about because it shows we are achieving our highest goal of making sure our customers are satisfied and eager to show off the upgrades we’ve made to their homes.”
Receiving the top ranking in the retail segment of the J.D. Power 2022 U.S. Windows and Patio Doors Satisfaction Study is the latest accomplishment for Window World. The company also recently received the number one ranking in the National’s Qualified Remodeler’s Top 500 which includes the largest franchise home improvement organizations in the United States.
To see Window World’s complete ranking in the J.D. Power 2022 U.S. Windows and Patio Doors Satisfaction Study, click here.
*2013(tied), 2014, 2016 and among retailers in 2018-2019 & 2022.
About Window World
Window World®, headquartered in North Wilkesboro, N.C., is America’s largest replacement window and exterior remodeling company, with more than 200 locally owned franchises nationwide. Founded in 1995, the company sells and installs windows, siding, doors and other exterior products, with over 21 million windows sold to date. Window World is an ENERGY STAR® partner and its windows, vinyl siding and Therma-Tru doors have all earned the Good Housekeeping Seal. Through its charitable foundation, Window World Cares®, Window World and its franchisees provide funding for St. Jude Children’s Research Hospital®. Since its inception in 2008, the foundation has raised over $13 million for St. Jude. Window World also supports veterans and the military through its Window World Military Initiative (WWMI). WWMI defines Window World’s commitment to honor and serve America’s veterans, active military and military families across the entire franchise system by focusing on three pillars: Careers, Community Outreach and Partnerships. The Veterans Airlift Command has been a partner since 2008. During that time, Window World has contributed over $2.5 million in flights and donations to the organization. For more information, visit WindowWorld.com or call 1-800 NEXTWINDOW. For home improvement and energy efficiency tips, décor ideas and more, follow Window World on Facebook and Twitter.
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
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