Now available: New ways to save. Browse affordable payment plans & cost-saving options. Learn More!
(516) 858-2492
Request Estimate
Queens  (718) 618-6543
Westchester  (914) 610-4390

Your Questions, Answered

Find answers to your most pressing questions about our installation process, warranty and more.

Our Experts Answer Your Questions
Contact Us Today


Are Window World windows energy-efficient?

Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month. Learn more about what makes our windows energy efficient in the video below or visit our energy efficiency page.

How do I know it’s time to replace my windows?

When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows:

  • Windows are hard to open and close
  • You feel a draft, even when the windows are closed
  • Your monthly utility bills have increased
  • Condensation forms on the inside of your window

What do I do if I have problems with my new windows?

Should you experience problems with your replacement windows, we can help you quickly resolve most of them when you check out our Virtual Help Center page. Here you can find videos and guides that address some of the most common questions we receive. If you need further assistance, feel free to contact our showroom during normal business hours.

Will replacement windows increase the value of my home?

Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.

What Window World replacement window styles are offered?

At Window World of Long Island, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency. Explore our window styles and discover the best fit for your space.

Are vinyl windows the best option for my home?

Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.

Do you repair window screens or broken windows?

No. Window World does not provide repair or replacement services for window screens or broken window glass. (If you are a Window World customer, please contact us to discuss your product warranty.)


Can I customize my Window World replacement door?

Yes. Window World of Long Island offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste. Explore our door styles to customize your home’s look.

Will my replacement door be energy efficient?

Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.

What functionalities can I expect with my new Window World door?

Window World of Long Island offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.


Is Window World replacement siding energy efficient?

Yes. Window World of Long Island proudly offers insulated vinyl siding that will help lower your monthly energy bills while instantly boosting your home’s curb appeal. Browse our energy-efficient siding products and find the right series for your home.

Is Window World replacement siding weather resistant?

Yes. Our replacement vinyl siding series require little maintenance yet still hold up against the harshest of storms. Built with thick panels and advanced lock designs, our siding provides superior holding power, keeping it tight on walls—even in extreme winds.

What material is used for Window World replacement siding?

Our replacement siding is engineered with the highest performing vinyl, plus insulation. Vinyl siding protects your home, keeping it beautiful for a lifetime.

Is Window World siding offered in different color options?

Yes. Our replacement siding is offered in a variety of eye-catching colors. Explore our vast selection of siding series and color options and select which color best suits your home.


Are shutters backed by a warranty?

Yes. Our superior shutter products are backed by our best-in-class warranty to ensure protection of your investment.

Are Window World shutters made in America?

Yes. Like all Window World products, our shutters are made right here in the U.S.A.

Are Window World shutters weather-resistant?

Yes. Our shutter products are built strong to withstand the harshest conditions. In fact, they’re engineered to resist fading, dents or scratches.


Does Window World provide professional roofing installation in Long Island?

Yes. Window World partners with Owens Corning®, North America’s leading brand of replacement roofing. We only trust the most distinguished and qualified roofing contractors in Long Island to ensure timely installation and excellent customer service.

How do I know which type of roofing is best for my home?

When determining the best roofing for your home, you should consider the reputation of the brand and its weather-proof capability. Window World offers industry-leading replacement roofing that’s built strong to withstand the harshest conditions. Plus, it comes in a broad selection of rich colors to match your style.

Is roofing backed by a warranty?

Yes. For your peace of mind, all of our roofing styles are backed by SureStart™ PLUS extended warranty coverage to ensure protection of your investment.


When is the best time to replace my windows, doors or siding?

Most homeowners complete home improvement projects in spring and fall, but Window World of Long Island provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.

How long will it take to get my replacement windows, doors or siding installed?

Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.

How do I prepare my home for installation?

Preparing for window installation is easy when you choose Window World of Long Island On the day of your installation, follow these steps to get ready:

  • Remove furniture from the window or door that is being replaced
  • Keep small children or pets away from the job site
  • Ensure a homeowner is on-site to answer any questions or concerns

For any further questions, contact us today.

Will my installer be professionally trained?

Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.

Can I purchase windows from Window World and install them myself?

No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below to learn more about why we include professional installation with our products.


How can I pay for my new windows, doors, siding and roofing?

Window World of Long Island offers flexible financing options, subject to approved credit, to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.

How much do Window World’s replacement windows, doors, siding and roofing cost?

During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.

Does Window World offer any promos or offers?

Yes. Window World of Long Island doesn’t make you wait to renovate your home. With our special offers, we make replacing your windows, doors or siding more affordable than ever. Learn more about our special offers on our pricing page.


Do the windows, doors, siding and roofing come with a warranty?

Yes. When you purchase Window World products, you’re getting much more than new windows, doors, siding and roofing. Just as important, you get the peace of mind that we’ll stand behind our products with our best-in-class limited lifetime warranty.

Can I expect energy savings with my new windows, doors, siding and roofing?

Yes. Designed with energy-efficient features, our replacement products help to lower your energy bills, keeping your home comfortable year after year.

How much will I save with energy-efficient windows, doors, siding and roofing?

Determine your predicted savings by using our savings calculator found on our energy efficiency page.

What happens during my free in-home estimate?

Our estimate process is simple. If you choose an in-home consultation, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.

If you choose a virtual consultation, you’ll meet with a Window World representative via video chat. It’s the same great service you expect, from the safety and comfort of your home.

What is a virtual consultation?

A virtual consultation is our way of practicing social distancing and self-isolation while still allowing you to keep your home improvement projects moving.

During your virtual consultation, you will talk one-on-one, via video chat, with a Window World design consultant. He or she will discuss your home project, your goals, and help you determine which Window World products and styles will help you meet those goals.


How do I know if I need to replace my windows?

There are a few surefire signs that your windows need to be replaced. These include:

  • Noticeable damage like broken panes or dented frames
  • Leaky window or rotting frames
  • Higher energy bills with no other obvious explanation
  • Difficulty opening and closing them, even after lubricating the tracks
  • You can hear too much outside noise
  • You notice condensation on the inside of the pane or between the panes of multi-pane windows (condensation on the outside of the pane is normal)

If one or more of these sound familiar, we recommend replacing your windows as soon as possible. You’ll enjoy more comfortable interior temperatures and lower energy bills!

Watch the video below to learn more about the top 6 surefire signs that your windows need to be replaced.