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If you need to make a quick repair to your home’s windows or doors, you can find helpful answers to some of the most common questions here.
Some window issues are small and can be fixed with a little elbow grease. Here are some video tutorials that will help you fix some common window problems:
This video will help you to learn more about the various features and proper operation of your new single-hung or double-hung windows.
Want to know more about the features of your new sliding window or how your new sliding window operates? Watch this video.
If your window drops after being placed in an open position, there’s an easy way to correct it. In this video, we’ll show you how.
Screens can be cleaned easily with a soft brush accessory of a vacuum.
Tracks can be washed with a small, stiff nylon brush, then wiped down with a soft cloth. It is important to ensure that the tracks are free of the dirt, leaves, sand, grease, or other outdoor elements as they can be ground into the vinyl tracks when the sashes are operated.
Murphy Oil Soap
Solution of 30% Vinegar and 70% Water
Make sure that after using one of these options, you wash the area with soap and water and wipe clean.
Goof Off 2
Regular or ammonia-based glass cleaners, like Windex
Window World windows carry a lifetime warranty. If we installed it, we’ll fix it. When those rare instances of disfunction occur, Window World of Long Island is there to take care of your needs.
If you’re having an issue with your windows that our tips didn’t fix, you can submit a warranty claim form to get expert repair from our crew.
1. Note the following stipulations of Window World’s warranty:
2. If your products do not fall into the exclusions listed above, you’re still eligible to make a warranty claim. To get started, locate the serial number on the Window World product(s) you need service on. Not sure where to find your serial number? Use the videos below to help you.
3. Make your claim. If you need immediate assistance, call us with your serial number and information about your products. For less pressing issues, you can call us or fill out our online warranty claim form.
To find the serial number label on your double hung windows, lower the top sash. You’ll find the label inside the top of the frame.
Open the operative side sash and look at the top of the frame. You’ll find the serial number label along the inside track.
The serial number label is found along the inside track at the top of the frame, so turn the crank, open the window, and remove the screen.
It can be difficult to determine whether your windows should be repaired or replaced. While we can’t diagnose an issue or give a recommendation without examining your windows, there are a few signs your windows need to be replaced instead of repaired. The most common of these signs are:
If those issues sound familiar, schedule your free consultation to learn how replacement windows can transform your home.